Helping others is a daily pleasure, and making a difference for her clients, is what she loves most about her role at Nicol Insurance. The advantages of working close to home, is not only a “great convenience”, but also rewarding, as she enjoys the interaction that occurs when she sees clients in and around town. Working out of the Owen Sound insurance office, Krista has a passion for family and people, she cites “client care” as the significant difference Nicol has over other brokerages. In so many ways, her work day is constantly highlighted by the “wonderful people” she works with.
A friendly people person, Sarah Zammit has customer service in her blood. She has embraced her time working at Nicol Insurance and is the perfect addition to the Personal Lines Owen Sound team. Immediately she caught on to the uniqueness that sets her team apart from other brokerages, as Nicol provides ongoing insurance knowledge to their clients. This focus on education accompanied with excellent customer service is right up her alley.
For Sana Butt, building connections and helping people succeed has always been at the heart of her career. As the Personal Lines Development Coordinator at Nicol Insurance, she has found the perfect role to combine two passions, understanding people and supporting their needs. Sana focuses on people—whether it’s welcoming new brokers to the team or…
Tricia Wright works with the entire Nicol personal lines insurance team. Hired as a support person for the personal lines team, Tricia rose quickly and earned the Account Executive position soon after starting. Three years later, she earned the title of Nicol’s Personal Lines Manager, a senior designation that she still holds today. Her position provides great insight into the reason for Nicol’s personal insurance success. Proud of her staff, she’s proud of the way they treat every client.
Account Administrator Brenda Cuming has been working in the insurance industry for close to two decades. A dedicated and hard worker, Brenda prides herself on her “good work ethic” and ability to help co-workers when the opportunity arises.
Experienced, knowledgable and physically active Commercial Account Manager Marlene Bell absolutely loves the insurance business. Her life long insurance career started right after graduating from high school. Her relationship with Nicol Insurance dates back to more than a decade. Prior to joining the Nicol Commercial Division team, Marlene worked as an underwriter and claims processor for a national insurance brand. One of the most favourite things about her day is the convenience of the Nicol Insurances Owen Sound office, as Marlene starts her morning off with a healthy walk to work.
Kelly Arsenault is no stranger to the multiple aspects of the insurance industry. Working with the Nicol commercial insurance team, Kelly takes business client requests and presents them with updated commercial insurance options. With over two decades of experience, she enjoys helping her clients find the best coverage for the best cost.
“Trust” is how Ashley O’Leary, defines a “good policy”. For Ashley, trust works in two ways. The first, occurs when the client is “forthcoming with their entire commercial operation liabilities”; the second, “matching those liabilities up with their insurance needs”. Both are relied on, to make sure the client is “taken care of in event of a claim”. This is important for Ashley as she enjoys helping people find peace. Nothing can be more peaceful than knowing that in the event of a catastrophe or disruption, that your commercial needs are taken care of. She states that, “If we are unaware of operations or not made aware of certain aspects of the claim, the claims process can be long and drawn out”.
Luke, who has an honours bachelor of arts degree from the University of Windsor as well as a Teachers College Degree, finds the favourite part of his job to be ‘the people’ he gets to work with. Having the opportunity to “help people understand their policies and put their minds at ease”, is extremely rewarding to Luke. Naturally curious, Luke takes his time with clients and puts in the added attention, “by caring enough to ask the right questions” he gets to know the different folks from these growing communities. Connecting with people, is what drives his day-to-day.
As an Account Executive with the Nicol Insurance Commercial Lines team, Jaclyn Gostick enjoys working closely with many Ontario businesses. Working in the Nicol Insurance Port Elgin insurance office, she focuses on providing commercial coverage to small businesses as well as group benefits. As an Advisor for the Chambers Plan, Jaclyn offers Chamber members and their employees comprehensive group benefits, including health and dental insurance. She is the exclusive Advisor for more than 15 Chambers, including the Owen Sound Chamber, Saugeen Shores Chamber and the Grey Highlands Chamber of Commerce.