Mississauga, Ontario
Nicol Insurance / Full-Time / On-Site

We are seeking a motivated and knowledgeable applicant for the position of Personal Lines Account Manager. Providing outstanding, personalized service and assistance to clients is a primary component of this position. Nicol Insurance clients expect, and will forever receive, service reaching beyond the expectations of simply selling insurance.

The position of Personal Lines Account Manager requires an applicant to work in tandem with another team member to manage and grow a book of Personal Lines business. While one member manages all aspects related to sales, the other (the successful applicant) will be expected to manage service-related initiatives, reactively respond to daily client inquiries and policy updates, as well as uphold high levels of client retention.

The ideal candidate will:

• Have previous insurance experience (preferred)
• Possess a RIBO license (preferred)
• Demonstrate strong communication/phone skills
• Have strong organizational skills and be detailed-oriented with an ability to multi-task
• View customer service as a top priority
• Possess a positive and driven attitude
• Be a relationship cultivator
• Be able to work in a team atmosphere while still striving to hit personal goals

Traits we are looking for:

• Empathy. We want an individual that recognizes the need to enhance the well-being of others.
• Communication. The ability to successfully communicate to multiple personality types in a clear manner.
• Intelligence. For us, intelligence means learning new skills and techniques to enhance professional performance.
• Problem Solving. Those who apply and adapt knowledge to an evolving situation are best able to serve our clients.
• Professionalism. We value team players who show respect to their coworkers, clients, and to themselves.

What you might want to know about us:

“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.

We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.

At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.

We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

We are seeking a motivated and knowledgeable applicant for the position of Personal Lines Account Manager. This position at our Mississauga office deals chiefly with customers who are members of the Portuguese community. Due to the uniqueness of this situation, applicants for this position must be bilingual in Portuguese.

Providing outstanding, personalized service and assistance to clients is a primary component of this position. Nicol Insurance clients expect, and will forever receive, service reaching beyond the expectations of simply selling insurance.

The position of Personal Lines Account Manager requires an applicant to work in tandem with another team member to manage and grow a book of Personal Lines business. While one member manages all aspects related to sales, the other (the successful applicant) will be expected to manage service-related initiatives, reactively respond to daily client inquiries and policy updates, as well as uphold high levels of client retention.

The ideal candidate will:

• Be bilingual in Portuguese
• Have previous insurance experience (preferred)
• Possess a RIBO license (preferred)
• Demonstrate strong communication/phone skills
• Have strong organizational skills and be detailed-oriented with an ability to multi-task
• View customer service as a top priority
• Possess a positive and driven attitude
• Be a relationship cultivator
• Be able to work in a team atmosphere while still striving to hit personal goals

Traits we are looking for:

• Empathy. We want an individual that recognizes the need to enhance the well-being of others.
• Communication. The ability to successfully communicate to multiple personality types in a clear manner.
• Intelligence. For us, intelligence means learning new skills and techniques to enhance professional performance.
• Problem Solving. Those who apply and adapt knowledge to an evolving situation are best able to serve our clients.
• Professionalism. We value team players who show respect to their coworkers, clients, and to themselves.

What you might want to know about us:

“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.

We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.

At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Woodstock, Ontario
Nicol Insurance / Full-Time / On-Site

We are seeking a motivated and knowledgeable applicant for the position of Personal Lines Account Manager. Providing outstanding, personalized service and assistance to clients is a primary component of this position. Nicol Insurance clients expect, and will forever receive, service reaching beyond the expectations of simply selling insurance.

The position of Personal Lines Account Manager requires an applicant to work in tandem with another team member to manage and grow a book of Personal Lines business. While one member manages all aspects related to sales, the other (the successful applicant) will be expected to manage service-related initiatives, reactively respond to daily client inquiries and policy updates, as well as uphold high levels of client retention.

The ideal candidate will:

• Have previous insurance experience (preferred)
• Possess a RIBO license (preferred)
• Demonstrate strong communication/phone skills
• Have strong organizational skills and be detailed-oriented with an ability to multi-task
• View customer service as a top priority
• Possess a positive and driven attitude
• Be a relationship cultivator
• Be able to work in a team atmosphere while still striving to hit personal goals

Traits we are looking for:

• Empathy. We want an individual that recognizes the need to enhance the well-being of others.
  Communication. The ability to successfully communicate to multiple personality types in a clear manner.
• Intelligence. For us, intelligence means learning new skills and techniques to enhance professional performance.
• Problem Solving. Those who apply and adapt knowledge to an evolving situation are best able to serve our clients.
• Professionalism. We value team players who show respect to their coworkers, clients, and to themselves.

What you might want to know about us:

“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.

We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.

At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.

We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Kincardine, Ontario
Nicol Insurance / On-Site

Nicol Insurance is seeking an individual who is results-driven, success-oriented, to grow an existing book of business through referrals of existing clients and their own personal connections. If you are motivated by the opportunity to increase annual income through sales this might be the right fit for you.  Each file is managed by a team, one team member manages service-related initiatives, while the other will be expected to manage all aspects related to sales. You will proactively contact clients in order to generate new business, manage existing client needs and uphold high levels of retention.

The candidate would start by working with the team learning the industry and Nicol Insurance values and procedures, with the end objective to transition into the sales role to grow the book of business by writing new policies.

At Nicol Insurance, we take pride in providing outstanding service and assistance to our clients that goes beyond selling insurance products. As a result, Nicol Insurance is both recognized and distinguished as a top performer amongst our clients.

If you possess strong customer service skills, have a positive personality, are adaptable and driven to perform, and have a track record of understanding and exceeding client expectations, then we would like to meet you.

RESPONSIBILITIES:

• Develop leads, identify client needs and sell appropriate products and services
• Identify cross-sell and up-sell opportunities
• Provide quotes and quote comparisons for existing and potential new clients
• Manage relationships with existing clients
• Manage renewal reviews and recommendations
• Ensure retention targets are met
• Manage the quality and timeliness of all policy documentation
• Ensure compliance to established policies and procedures
• Ensure prompt responses to all client inquiries
• Utilize digital broker management system and company portals as required
• Support your service team member as necessary

EXPERIENCE AND QUALIFICATIONS:

• High School Diploma or GED
• Microsoft Office 365
• Windows Operating System
• Strong computer skills or ability to learn and navigate computer programs
• Verbal and written communication skills
• Professional, enthusiastic, and personable
• Adaptable and able to acquire new skills on an ongoing basis
• Proactive and self-motivated with the ability to prioritize multiple tasks
• Ability to work well individually and as part of a team
• Exceptional customer relationship management skills
• Broker’s Licence is considered an asset
• Customer service experience is considered an asset

SALARY AND BENEFITS:

• Salary plus bonus based on sales and retention
• Bi-weekly pay structure
• Internal rewards program
• Employee benefit program
• Training opportunities
• Strong management support
• Familial atmosphere and happy team environment
• Flexible hours to accommodate work, life and family balance
• Social functions spanning all 5 Nicol Insurance offices

What you might want to know about us:

“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.

We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.

At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.

We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.