Career Opportunities

Looking for a career? Looking for a career change? Looking to join a family-owned and operated business in a fast-paced industry? If you answered “yes” to any of the above, you’ve come to the right place.

With seven offices across Southwestern Ontario and over 40 employees, we pride ourselves on providing a fun, energetic and family-first workplace— as a result, we are recognized and distinguished as a top performer amongst our clients and peers.

Why should you join the Nicol insurance team?

Workplace Flexibility

With seven offices across Southwestern Ontario, our staff have the ability to work in the community of their choosing. Not to mention, the option of working remotely on occasion.

Time to Unwind

We believe that hard work deserves to be rewarded and that’s why we make it our mission to provide our team with regular team-building excursions and events throughout the year away from the computers and phones.

Futureproof

We make it our mission to stay on the cutting edge of technology and give our clients the option to do business when and how they choose. And likewise, we ensure our staff members have the tools they need to do their job more effectively and efficiently. Because there’s a reason they’re called “the olden days”.

Community’s #1 Fan

We work, play and live in the communities we protect, and because of that, we make it our business to support the organizations that mean the most to our staff and encourage staff members to get involved in their communities.

Never Stop Learning

Whether it’s assisting a new team member in obtaining their RIBO license or helping an existing team member with additional training, we are as invested in our staff members’ careers as they are.

Current Openings

We’re always on the lookout for exceptional individuals who exude the Nicol Insurance qualities— so even if you don’t see your dream career below, we still want to hear from you!

Full job description

Nicol Insurance is seeking an individual who is results-driven, success-oriented, to grow an existing book of business through referrals of existing clients and their own personal connections. If you are motivated by the opportunity to increase annual income through sales this might be the right fit for you. Each file is managed by a team, one team member manages service-related initiatives, while the other will be expected to manage all aspects related to sales. You will proactively contact clients in order to generate new business, manage existing client needs and uphold high levels of retention.
The candidate would start by working with the team learning the industry and Nicol Insurance values and procedures, with the end objective to transition into the sales role to grow the book of business by writing new policies.
At Nicol Insurance, we take pride in providing outstanding service and assistance to our clients that goes beyond selling insurance products. As a result, Nicol Insurance is both recognized and distinguished as a top performer amongst our clients.

If you possess strong customer service skills, have a positive personality, are adaptable and driven to perform, and have a track record of understanding and exceeding client expectations, then we would like to meet you.

REQUIRED: RIBO license and 2 years of experience.

RESPONSIBILITIES:

  • Develop leads, identify client needs and sell appropriate products and services
  • Identify cross-sell and up-sell opportunities
  • Provide quotes and quote comparisons for existing and potential new clients
  • Manage relationships with existing clients
  • Manage renewal reviews and recommendations
  • Ensure retention targets are met
  • Manage the quality and timeliness of all policy documentation
  • Ensure compliance to established policies and procedures
  • Ensure prompt responses to all client inquiries
  • Utilize digital broker management system and company portals as required
  • Support your service team member as necessary

EXPERIENCE AND QUALIFICATIONS:

  • High School Diploma or GED
  • Microsoft Office 365
  • Windows Operating System
  • Strong computer skills or ability to learn and navigate computer programs
  • Verbal and written communication skills
  • Professional, enthusiastic, and personable
  • Adaptable and able to acquire new skills on an ongoing basis
  • Proactive and self-motivated with the ability to prioritize multiple tasks
  • Ability to work well individually and as part of a team
  • Exceptional customer relationship management skills
  • Broker’s Licence is considered an asset
  • Customer service experience is considered an asset

SALARY AND BENEFITS:

  • Salary plus bonus based on sales and retention
  • Bi-weekly pay structure
  • Internal rewards program
  • Employee benefit program
  • Training opportunities
  • Strong management support
  • Familial atmosphere and happy team environment
  • Flexible hours to accommodate work, life and family balance
  • Social functions spanning all 5 Nicol Insurance offices

What you might want to know about us:
“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.
We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.
At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.
We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Full job description

Nicol Insurance is seeking a Woodstock area individual who is results-driven and success-oriented to grow an existing book of business through referrals of existing clients and their own personal connections. If you are motivated by the opportunity to increase annual income through sales this might be the right fit for you. Each file is managed by a team, one team member manages service-related initiatives, while the other will be expected to manage all aspects related to sales. You will proactively contact clients in order to generate new business, manage existing client needs and uphold high levels of retention.
The candidate would start by working with the team learning the industry and Nicol Insurance values and procedures, with the end objective to transition into the sales role to grow the book of business by writing new policies.
At Nicol Insurance, we take pride in providing outstanding service and assistance to our clients that goes beyond selling insurance products. As a result, Nicol Insurance is both recognized and distinguished as a top performer amongst our clients.
If you possess strong customer service skills, have a positive personality, are adaptable and driven to perform, and have a track record of understanding and exceeding client expectations, then we would like to meet you.

** An RIBO license is preferred but will train and help obtain a Registered Insurance Brokers of Ontario (RIBO) license.

RESPONSIBILITIES:

  • Develop leads, identify client needs and sell appropriate products and services
  • Identify cross-sell and up-sell opportunities
  • Provide quotes and quote comparisons for existing and potential new clients
  • Manage relationships with existing clients
  • Manage renewal reviews and recommendations
  • Ensure retention targets are met
  • Manage the quality and timeliness of all policy documentation
  • Ensure compliance to established policies and procedures
  • Ensure prompt responses to all client inquiries
  • Utilize digital broker management system and company portals as required
  • Support your service team member as necessary

EXPERIENCE AND QUALIFICATIONS:

  • High School Diploma or GED
  • Microsoft Office 365
  • Windows Operating System
  • Strong computer skills or ability to learn and navigate computer programs
  • Verbal and written communication skills
  • Professional, enthusiastic, and personable
  • Adaptable and able to acquire new skills on an ongoing basis
  • Proactive and self-motivated with the ability to prioritize multiple tasks
  • Ability to work well individually and as part of a team
  • Exceptional customer relationship management skills
  • Broker’s Licence is considered an asset
  • Customer service experience is considered an asset

SALARY AND BENEFITS:

  • Salary plus bonus based on sales and retention
  • Bi-weekly pay structure
  • Internal rewards program
  • Employee benefit program
  • Training opportunities
  • Strong management support
  • Familial atmosphere and happy team environment
  • Flexible hours to accommodate work, life and family balance
  • Social functions spanning all 5 Nicol Insurance offices

What you might want to know about us:
“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.
We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.
At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.
We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Full job description

Nicol Insurance is seeking an individual who is results-driven, success-oriented, to grow an existing book of business through referrals of existing clients and their own personal connections. If you are motivated by the opportunity to increase annual income through sales this might be the right fit for you. Each file is managed by a team, one team member manages service-related initiatives, while the other will be expected to manage all aspects related to sales. You will proactively contact clients in order to generate new business, manage existing client needs and uphold high levels of retention.
The candidate would start by working with the team learning the industry and Nicol Insurance values and procedures, with the end objective to transition into the sales role to grow the book of business by writing new policies.
At Nicol Insurance, we take pride in providing outstanding service and assistance to our clients that goes beyond selling insurance products. As a result, Nicol Insurance is both recognized and distinguished as a top performer amongst our clients.
If you possess strong customer service skills, have a positive personality, are adaptable and driven to perform, and have a track record of understanding and exceeding client expectations, then we would like to meet you.

REQUIRED: RIBO license and 2 years of experience.

RESPONSIBILITIES:

  • Develop leads, identify client needs and sell appropriate products and services
  • Identify cross-sell and up-sell opportunities
  • Provide quotes and quote comparisons for existing and potential new clients
  • Manage relationships with existing clients
  • Manage renewal reviews and recommendations
  • Ensure retention targets are met
  • Manage the quality and timeliness of all policy documentation
  • Ensure compliance to established policies and procedures
  • Ensure prompt responses to all client inquiries
  • Utilize digital broker management system and company portals as required
  • Support your service team member as necessary

EXPERIENCE AND QUALIFICATIONS:

  • High School Diploma or GED
  • Microsoft Office 365
  • Windows Operating System
  • Strong computer skills or ability to learn and navigate computer programs
  • Verbal and written communication skills
  • Professional, enthusiastic, and personable
  • Adaptable and able to acquire new skills on an ongoing basis
  • Proactive and self-motivated with the ability to prioritize multiple tasks
  • Ability to work well individually and as part of a team
  • Exceptional customer relationship management skills
  • Broker’s Licence is considered an asset
  • Customer service experience is considered an asset

SALARY AND BENEFITS:

  • Salary plus bonus based on sales and retention
  • Bi-weekly pay structure
  • Internal rewards program
  • Employee benefit program
  • Training opportunities
  • Strong management support
  • Familial atmosphere and happy team environment
  • Flexible hours to accommodate work, life and family balance
  • Social functions spanning all 5 Nicol Insurance offices

What you might want to know about us:
“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.
We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.
At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.
We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Full job description

Nicol Insurance is seeking an individual who is results-driven, success-oriented, to grow an existing book of business through referrals of existing clients and their own personal connections. If you are motivated by the opportunity to increase annual income through sales this might be the right fit for you. Each file is managed by a team, one team member manages service-related initiatives, while the other will be expected to manage all aspects related to sales. You will proactively contact clients in order to generate new business, manage existing client needs and uphold high levels of retention.
The candidate would start by working with the team learning the industry and Nicol Insurance values and procedures, with the end objective to transition into the sales role to grow the book of business by writing new policies.
At Nicol Insurance, we take pride in providing outstanding service and assistance to our clients that goes beyond selling insurance products. As a result, Nicol Insurance is both recognized and distinguished as a top performer amongst our clients.
If you possess strong customer service skills, have a positive personality, are adaptable and driven to perform, and have a track record of understanding and exceeding client expectations, then we would like to meet you.

REQUIRED: RIBO license and 2 years of experience.

RESPONSIBILITIES:

  • Develop leads, identify client needs and sell appropriate products and services
  • Identify cross-sell and up-sell opportunities
  • Provide quotes and quote comparisons for existing and potential new clients
  • Manage relationships with existing clients
  • Manage renewal reviews and recommendations
  • Ensure retention targets are met
  • Manage the quality and timeliness of all policy documentation
  • Ensure compliance to established policies and procedures
  • Ensure prompt responses to all client inquiries
  • Utilize digital broker management system and company portals as required
  • Support your service team member as necessary

EXPERIENCE AND QUALIFICATIONS:

  • High School Diploma or GED
  • Microsoft Office 365
  • Windows Operating System
  • Strong computer skills or ability to learn and navigate computer programs
  • Verbal and written communication skills
  • Professional, enthusiastic, and personable
  • Adaptable and able to acquire new skills on an ongoing basis
  • Proactive and self-motivated with the ability to prioritize multiple tasks
  • Ability to work well individually and as part of a team
  • Exceptional customer relationship management skills
  • Broker’s Licence is considered an asset
  • Customer service experience is considered an asset

SALARY AND BENEFITS:

  • Salary plus bonus based on sales and retention
  • Bi-weekly pay structure
  • Internal rewards program
  • Employee benefit program
  • Training opportunities
  • Strong management support
  • Familial atmosphere and happy team environment
  • Flexible hours to accommodate work, life and family balance
  • Social functions spanning all 5 Nicol Insurance offices

What you might want to know about us:
“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.
We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.
At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.
We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Full job description

Nicol Insurance is seeking an individual who is results-driven, success-oriented, to grow an existing book of business through referrals of existing clients and their own personal connections. If you are motivated by the opportunity to increase annual income through sales this might be the right fit for you. Each file is managed by a team, one team member manages service-related initiatives, while the other will be expected to manage all aspects related to sales. You will proactively contact clients in order to generate new business, manage existing client needs and uphold high levels of retention.
The candidate would start by working with the team learning the industry and Nicol Insurance values and procedures, with the end objective to transition into the sales role to grow the book of business by writing new policies.
At Nicol Insurance, we take pride in providing outstanding service and assistance to our clients that goes beyond selling insurance products. As a result, Nicol Insurance is both recognized and distinguished as a top performer amongst our clients.
If you possess strong customer service skills, have a positive personality, are adaptable and driven to perform, and have a track record of understanding and exceeding client expectations, then we would like to meet you.

REQUIRED: RIBO license and 2 years of experience.

RESPONSIBILITIES:

  • Develop leads, identify client needs and sell appropriate products and services
  • Identify cross-sell and up-sell opportunities
  • Provide quotes and quote comparisons for existing and potential new clients
  • Manage relationships with existing clients
  • Manage renewal reviews and recommendations
  • Ensure retention targets are met
  • Manage the quality and timeliness of all policy documentation
  • Ensure compliance to established policies and procedures
  • Ensure prompt responses to all client inquiries
  • Utilize digital broker management system and company portals as required
  • Support your service team member as necessary

EXPERIENCE AND QUALIFICATIONS:

  • High School Diploma or GED
  • Microsoft Office 365
  • Windows Operating System
  • Strong computer skills or ability to learn and navigate computer programs
  • Verbal and written communication skills
  • Professional, enthusiastic, and personable
  • Adaptable and able to acquire new skills on an ongoing basis
  • Proactive and self-motivated with the ability to prioritize multiple tasks
  • Ability to work well individually and as part of a team
  • Exceptional customer relationship management skills
  • Broker’s Licence is considered an asset
  • Customer service experience is considered an asset

SALARY AND BENEFITS:

  • Salary plus bonus based on sales and retention
  • Bi-weekly pay structure
  • Internal rewards program
  • Employee benefit program
  • Training opportunities
  • Strong management support
  • Familial atmosphere and happy team environment
  • Flexible hours to accommodate work, life and family balance
  • Social functions spanning all 5 Nicol Insurance offices

What you might want to know about us:
“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours.
We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.
At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.
We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

Full job description

Nicol Insurance is a locally owned and operated insurance brokerage with seven offices in the Owen Sound region. We offer a variety of insurance solutions for clients and provide an exceptional client experience with each interaction.

At Nicol Insurance, we operate in a team structure that works together to ensure a healthy life/work balance for our employees. We have competitive compensation, a comprehensive benefit package and a culture of support and well-being that encourages and celebrates the work and achievements of our people.

We are looking for a driven and knowledgeable Personal Lines Account Manager to help us build up our personal business activities.

As the Personal Lines Account Manager, you will work in tandem with another team member to manage a book of personal lines business. One team member will manage all aspects related to sales, while you will be expected to manage service-related initiatives. You will reactively respond to daily client inquiries and changes related to their policy and uphold high levels of retention.

RESPONSIBILITIES:

  • Completing daily and monthly reports for daily transactions, daily downloaded renewals, monthly expiry report and Aged Receivables
  • Reviewing all incoming renewals for premium discrepancies and mark appropriate files (12% +/-)
  • Providing Account Executives with quote comparisons for upcoming renewals based on the daily downloaded renewal report and the designated alpha split
  • Issuing new policies as quoted by Account Executive in various company portals
  • Responding to underwriting requests for information as needed
  • Processing changes and responding to daily inquiries from clients in a timely fashion
  • Building rapport and managing relationships with existing clients
  • Contacting clients regarding any billing notices received (a minimum of 2 attempts – NSF, Cancelations, etc.).
  • Completing 3 audits by the 25th of each month based on list provided by Personal Lines Manager
  • Working collectively with your teammate to maintain our standard 93% retention rate
  • Ensuring compliance to established policies and procedures
  • Ensuring prompt responses to all client inquiries – meeting the company standard within 4 business hours
  • Utilizing digital broker management system and company portals as required
  • During your teammate’s absences, Account Managers are expected to complete all work that would otherwise be looked after by the Account Executive
  • Working collaboratively with Account Executive to ensure that clients’ needs are placed first and are given proper advice in all situations regardless of who’s official job description it falls under

EXPERIENCE AND QUALIFICATIONS:

  • Have previous insurance experience (preferred)
  • Possess a RIBO license (preferred)
  • Demonstrate strong communication/phone skills
  • Have strong organizational skills, be detailed-oriented and have an ability to multi-task
  • Possess strong computer skills (Experience with EPIC, Policy Works and Blue Butler is considered a strong asset)
  • View customer service as a top priority
  • Possess a positive and driven attitude
  • Be a relationship cultivator who is willing to step out of their comfort zone
  • be able to work in a team atmosphere while still striving to hit personal goals
What you might want to know about us:
“We’re That Local” means we, the team members of Nicol Insurance, live and work in the communities we serve. Our clients regard us like family or friends, because we are right there with them as neighbours. We are a professional organization of over 50 members, spread across seven locations in Southwestern Ontario, dedicated to providing insurance solutions at competitive pricing. Our goal is to provide a personalized and exceptional client-driven experience with every interaction. There are no call centres at Nicol Insurance. When a client calls, they speak directly with a member of their dedicated broker team. This is the promise we make as a local insurance broker.
At all times, we strive to build a warm, personal workspace with a strong focus on a balanced work/life. We support those that help us succeed in creating stability and trust with every decision made.We are committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience. Nicol Insurance also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We encourage all qualified applicants to apply for this position. If you are interested in being considered for this position with Nicol Insurance, please submit your resume to Tricia Wright at twright@nicolinsurance.com.

How To Apply

To apply to join the Nicol Insurance family, please email Personal Lines Manager Tricia Wright at twright@nicolinsurance.com. When applying, don’t forget to include:

  • The title of the position you are applying for (if applying for a specific posting)
  • An up-to-date copy of your resume
  • Your cover letter
Apply Now