Originally from Meaford, Jocelyn Follis has lived in Owen Sound since 2004. She is comforted by the fact that Owen Sound, in her opinion, “is the best place to raise children”. Jocelyn has a wealth of experience that transfers easily to her position at Nicol Insurance. She started her career in the Hospitality Industry where she learned about standards, expectations and providing excellent customer service. Jocelyn knows business will only run smoothly, when systems are in the right place and standards are kept high.
Jim Washington was the owner and lead broker at Landry Washington Insurance until its sale to Nicol Insurance in 2019. Jim now shares his lead broker distinction with other brokers, who together, are part of the Ontario Nicol team. An industry veteran, Jim works in the Nicol Insurance Mississauga office. With over 3 decades in the insurance business, moving from the ownership position was a nice change for Jim, as he now gets to focus on the part of his business he liked the best, “the people”.
Account Manager Keneisha Johnson works out of the Orangeville insurance office and is the main contact for day-to-day policy changes and billing inquires. Her coworkers are like her second family, and together they work towards providing the best experience possible for Nicol Insurance policy holders.
Administrative Support Dawn Coram has been working at Nicol Insurance Orangeville office for half a decade.
Filling in for someone who was off, Sue Lendvoy joined Nicol Insurance in 2008. Nearly two decades later, she’s now Account Administrator and hasn’t looked back. Working out of the Owen Sound office Sue is part of the Nicol Insurance processing team. This dedicated team ensures all policy holder information is up-to-date. Her enjoyment of the detail-oriented tasks make her day-to-day seamlessly go by.
Alyssa Beattie has been “enjoying” the insurance business for nearly two decades. She joined the Nicol Insurance Kincardine office soon after completing her post-secondary education in London.
Ashley Bailie is by nature passionate, as she’s eager to help people and make sure their needs are taken care of. The best part about her work day at Nicol’s Insurance Kincardine office is getting to know her clients. It comes easy for her, as her warm personality and welcoming smile radiates an approachable individual. For Ashely, there is “nothing more rewarding than knowing you were able to help someone.”Ashley finds the “variety” of her work the “most enjoyable” aspect of her day. Nicol has a diverse set of clientele, “with so many different needs”, this “keeps things interesting” she says, as she is always learning something new.
With over 30 years experience in the insurance industry, Ana’s positive attitude and zeal for life make dealing with Ana a wonderful and easy experience. She’s a firm believer in treating people fairly, the way she would like to be treated. She finds that Nicol is more like family than just co-workers, making the day-to-day all the more enjoyable. When not working Ana spends time with her family and friends, attending Portuguese Community events including organizing Portuguese style bullfights with her son.
For over fifteen years Denyse Faulkner has enjoyed being part of the Nicol Insurance personal lines team. Starting out as the front desk receptionist, she has worn many hats and is now settled in her role as a Personal Account Executive. Keeping current is an important role for Denyse, as educating her clients on changes to coverages, and keeping them well protected in the event of a change, is her first priority.
If you need someone to guide you through your personal insurance coverage, you can’t do better than Becca Simpson. She’s been our Personal Lines Account Manager in Port Elgin since 2017, and she knows how to navigate personal policies like the back of her hand. You can find her in our Port Elgin office, and she’s always ready to offer a smile and practical advice.