“Trust” is how Ashley O’Leary, defines a “good policy”. For Ashley, trust works in two ways. The first, occurs when the client is “forthcoming with their entire commercial operation liabilities”; the second, “matching those liabilities up with their insurance needs”. Both are relied on, to make sure the client is “taken care of in event of a claim”. This is important for Ashley as she enjoys helping people find peace. Nothing can be more peaceful than knowing that in the event of a catastrophe or disruption, that your commercial needs are taken care of. She states that, “If we are unaware of operations or not made aware of certain aspects of the claim, the claims process can be long and drawn out”.

Experienced, knowledgable and physically active Commercial Account Manager Marlene Bell absolutely loves the insurance business. Her life long insurance career started right after graduating from high school. Her relationship with Nicol Insurance dates back to more than a decade. Prior to joining the Nicol Commercial Division team, Marlene worked as an underwriter and claims processor for a national insurance brand. One of the most favourite things about her day is the convenience of the Nicol Insurances Owen Sound office, as Marlene starts her morning off with a healthy walk to work.