Denyse Faulkner started her career at Nicol Insurance at the front desk as a receptionist and has worn many hats throughout the organization. Along the way, she built extensive experience as a Personal Lines Broker before moving into her current role as Personal Lines Manager. Keeping current is important to Denyse, as educating clients on coverage changes and helping ensure they remain well protected is always a top priority.

She understands that insurance can sometimes be “the last thing on someone’s mind” and that policy updates are easily forgotten. Through Nicol’s commitment to getting to know clients and understanding their needs, Denyse and her team work hard to make client inquiries and updates quick and painless. One of her favourite parts of the job is connecting with clients through annual reviews to help make sure they have the right coverage for their current needs. Denyse understands that every client’s needs are different, and that the amount and type of coverage that’s right for them depends on their unique situation. “It can get complicated,” she says, “but helping clients understand their options and feel confident in their coverage is one of the most rewarding parts of my job.”

Born and raised in Port Elgin, Denyse enjoys building lasting relationships with both clients and colleagues in the community she proudly calls home. Outside of work, she enjoys spending time with her family, whether at home, camping, or out on the boat.