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Brenda Vantyghem is a Personal Lines Insurance Specialist at Nicol Insurance’s Port Elgin Office. With years of customer service experience, Brenda establishes strong relationships with those around her. Comfortable sharing her understanding of the industry, Brenda enjoys helping both new and existing clients. She is passionate about the intricacies of insurance, including how different products…
Melissa Western has nearly a decade of experience in personal financial planning. As an experienced Account Manager, she brings a wealth of knowledge in many aspects of insurance, and other personal lines. Her career has been marked by a strong commitment to building long-term relationships with clients across various fields, enhancing her ability to provide personalized and…
Commercial Account Manager, April McNabb enjoys building relationships with both clients and coworkers. Working out of Nicol Insurance’s Port Elgin office, she spends her day servicing commercial files and providing support to existing clients. April has been part of the Nicol team for well over a decade. Having both personal and commercial insurance experience, April’s focus is on serving Nicol’s business clients. She likes the complete service approach Nicol offers clients, especially the dedicated team assigned to each one, “when you call in, we are able to provide excellent customer service and respond in a timely manner.”
As a Commercial Account Manager Tara manages a diverse commercial book of business for Nicol’s Commercial Insurance division. She has had many roles throughout her career. In her early days, Tara found out quickly that she preferred the commercial department to any other, taking on the role as a commercial customer service representative, while at the same time, doing other office duties. A short time later she completed her Canadian Accredited Insurance Broker designation (CAIB), and the rest is history.
For over fifteen years Denyse Faulkner has enjoyed being part of the Nicol Insurance personal lines team. Starting out as the front desk receptionist, she has worn many hats and is now settled in her role as a Personal Account Executive. Keeping current is an important role for Denyse, as educating her clients on changes to coverages, and keeping them well protected in the event of a change, is her first priority.
If you need someone to guide you through your personal insurance coverage, you can’t do better than Becca Simpson. She’s been our Personal Lines Insurance Specialist in Port Elgin since 2017, and she knows how to navigate personal policies like the back of her hand. You can find her in our Port Elgin office, and she’s always ready to offer a smile and practical advice.
Starting as a summer student more than three decades ago, Shelley Colley began her career in the insurance business and has never looked back. She has experienced every facet of the business world, including being an owner/operator of her own business. She describes her role as one that provides both service and advice to existing clients.
For over three decades Diane Bailey has been a key player in the insurance industry, and she’s loved every minute of it. Working out of the beautiful town of Port Elgin, Diane transferred to Nicol Insurance when Nicol acquired the Carruthers Port Elgin office many moons ago. As a knowledgeable and caring broker, Diane has the background and ability to shop insurance companies, for the best coverage her clients can get. By offering them “more than just one option” clients are assured of complete coverage.
Luke, who has an honours bachelor of arts degree from the University of Windsor as well as a Teachers College Degree, finds the favourite part of his job to be ‘the people’ he gets to work with. Having the opportunity to “help people understand their policies and put their minds at ease”, is extremely rewarding to Luke. Naturally curious, Luke takes his time with clients and puts in the added attention, “by caring enough to ask the right questions” he gets to know the different folks from these growing communities. Connecting with people, is what drives his day-to-day.