With a thoughtful, client-focused approach, Karla-Jo Trudgen works as a Personal Lines Insurance Specialist at Nicol Insurance, where she enjoys helping clients feel informed and confident about their property and auto coverage. She brings a strong academic background to her role, with studies in criminology and legal studies shaping her analytical approach to problem-solving. She appreciates how well-structured policies can positively impact people’s day-to-day lives. In her role Karla-Jo applies these skills to deliver clear, practical support to clients while contributing meaningfully to the Nicol team.

What Karla-Jo enjoys most about working at Nicol is the ability to use her interpersonal skills while coordinating tasks, resolving issues, and collaborating with other team members. She brings a diversity of experience, an open perspective, and a calm, balanced approach that helps her see situations from multiple angles—a clear asset when assisting clients with their coverage needs.

Karla-Jo enjoys working in Grey and Bruce Counties, describing the region as an exceptional place to live and work. She is drawn to Owen Sound’s unique balance of natural beauty and a vibrant arts and culture scene. Outside of work, Karla-Jo makes the most of the four season landscape through outdoor activities such as paddling and cross-country skiing. She also enjoys creative pursuits and spending time with the people closest to her—including her beloved beagles.