Personal Lines Manager Caitlyn Jacques is dedicated to providing exemplary service with an emphasis on communication, and relationship building. Before joining the Nicol Insurance family, Caitlyn earned her customer service expertise from a previous role as District Representative in the media industry. Her skills are a natural fit for the insurance experience, as she seamlessly integrates her proficiency in managing accounts and connecting with a clients needs quickly.

Caitlyn appreciates the supportive environment and the opportunity for personal and professional growth. Drawing from her upbringing in both a small town and the city, Caitlyn offers a unique perspective that blends simplicity with adaptability to urban life, contributing a fresh outlook to the team.

Working within the insurance community, Caitlyn takes pride in educating clients on services and products tailored to their personal needs. In her leisure time, she indulges in cycling classes, cherishes moments with family and friends, and explores her passion for cooking and looks forward to sampling new cuisines. Caitlyn’s philosophy reflects her belief in making life extraordinary by embracing every opportunity with enthusiasm and positivity.