Our Commitment to Privacy

This privacy policy (this “Policy”) describes the personal information we may collect from you, the purpose for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. Nicol Insurance Inc. will not collect, use or disclose your personal information other than in compliance with this Policy. 

By using the nicolinsurance.com website, you agree to the terms and conditions of Nicol Insurance Inc.’s Policy.

We may offer you the ability to connect with our website, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Policy apply to all such mobile access and use of mobile devices. This Policy will be referenced by all such mobile applications or mobile optimized websites. 

Our Privacy Policy

  • What kind of information does Nicol Insurance Inc. collect?
  • Internet Advertising
  • Tracer Tags and Web Beacons
  • Social Media
  • What are cookies and how does Nicol Insurance Inc. use cookies on its site?
  • For what purposes does Nicol Insurance Inc. collect my information?
  • Does Nicol Insurance Inc. share my information with third parties?
  • How can I exercise my choices about receiving promotional communications?
  • How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and Nicol Insurance Inc.’s privacy practices?
  • How long is personal information retained?
  • How is personal information secured?
  • Mobile Privacy
  • Changes to the Policy

What Kind of Information Does Nicol Insurance Inc. Collect?

We may collect personal information from you when you save or otherwise provide your personal information to us, such as by visiting nicolinsurance.com and searching for a product or service, submitting a request for an estimate or inquiry about a product, submitting an order for a service or product, interacting with us by phone, e-mail, or through our websites, mobile optimized websites, mobile applications or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our bricks and mortar locations. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been made, including address and telephone numbers, product or service interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from our present and future affiliates, divisions, or locations.

When you visit our website, we may also gather certain information automatically and store it in log files. This information may include without limitation browser information, Internet Service Provider (ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time stamp. 

Nicol Insurance Inc. does not knowingly collect any personal information from children under the age of 13. Those under age 13 should not use the Nicol Insurance Inc.’s website or provide the Nicol Insurance Inc. with any personal information. 

Internet Advertising

We may also use third parties to serve advertisements on our websites and on other websites. These companies may use cookies, tracer tags or web beacons to report certain information about your visits to our websites and other websites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off our websites. To learn more and to opt-out of having your information used by these companies for online behavioural advertising purposes, please visit http://youradchoices.ca/choices

Tracer Tags and Web Beacons

Our websites may also use a technology called “tracer tags” or “web beacons”. This technology allows us to understand which pages you visit on our websites. These tracer tags are used to help us optimize and tailor our websites for you and other future visitors to our websites.

Social Media

We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the websites and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.

What Are Cookies and How Does Nicol Insurance Inc. Use Cookies On Their Site?

We may use “cookies” to track your preferences and activities on the nicolinsurance.com website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, the number of times that you view a particular page or other items on the site, or in order to deliver products and personalized services. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You can also opt-out by using the following link: networkadvertising.org/choices. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site. 

For What Purposes Does Nicol Insurance Inc. Collect My Information?

The Nicol Insurance Inc. may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) maintain contact with you and provide you with ongoing personalized service; (iii) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and/or special offers; (iv) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product or service offerings. As provided below, you may always choose not to receive promotional materials or marketing information. 

Does The Home Team Share My Information with Third Parties?

If you visit or purchase products on the nicolinsurance.com website, participate in a contest, survey, promotion or special offer, or shop at Nicol Insurance Inc. or any Nicol Insurance Inc. Affiliate, we may share your personal information with that Nicol Insurance Inc. Affiliate, so that it can communicate with you (whether by e-mail, post or SMS text messages, or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy. 

Your personal information may be maintained and processed by our affiliates and other third party service providers in the US, Canada, or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

We do not sell or rent your personal information to non-affiliated third parties. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy. 

We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information. We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of the Nicol Insurance Inc. and the Nicol Insurance Inc. Affiliates. 

Nicol Insurance Inc.’s website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and Nicol Insurance Inc. does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release the Nicol Insurance Inc. of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policy at each site you visit. 

How Can I Exercise My Choices About Receiving Promotional Communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by using one of the following methods: (i) call us at 1-800-376-5350, (ii) email us at info@nicolinsurance.com, or, (iii) if you have received an email, you can follow the opt-out or “unsubscribe” instructions provided in your email.

Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to two weeks to process your request, during which period you may continue to receive communications from Nicol Insurance Inc..

How Can I Access or Change My Personal Information, Withdraw My Consent, Or Make Inquiries/Complaints in Relation to This Policy and Nicol Insurance Inc.’s Privacy Practices?

Nicol Insurance Inc. will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to/and or correct your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and the Nicol Insurance Inc.’s privacy practices, please contact us at: 

Nicol Insurance Inc.
info@nicolinsurance.com
1-800-376-5350

 

If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with us as provided above. 

How Long is Personal Information Retained?

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law. 

How is Personal Information Secured?

We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used.

Mobile Privacy

When you use our mobile optimized website or our mobile application, we may receive information about your location and your mobile device, including a unique identifier for your device. Nicol Insurance Inc. and our service providers may use and store this information to provide you with location based services, search results, and other personalized content. Nicol Insurance Inc. will provide notifications only to those customers who accept to receive such notifications. Most mobile devices allow you to control or disable location services in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device. 

Changes to the Policy

This Privacy Notice may be updated periodically to reflect changes to our personal information practices. We strongly encourage you to please refer to this Privacy Statement often for the latest information about our personal information practices.

Following such changes, your continued use of the nicolinsurance.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the nicolinsurance.com website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.