Until working with Matt we have never had a broker that uses such a proactive approach. He constantly checks in to see if there are any changes, and gets in front of us well before our renewal date to prevent any surprises. The renewal is hand delivered and gone through line by line; not just another envelope in the mail. Matt has really highlighted the value of an Insurance broker and he is delightful to work with.
Having dealt with several insurance companies over the years, we have to say, Matt was the first broker to take the time to come out to the farm, learn about our business, and milk our cows with us. He found holes in our coverage that we didn’t know about and saved us money at the same time. Matt is extremely passionate about what he does and goes the extra mile to understand the unique world of agriculture.
We never really knew what an insurance broker was supposed to do until we met Matt. We are a large towing company with a large fleet and had the same broker for ten years and didn’t even know what he looked like. Matt has been here working with us constantly with risk management and helping get our CVOR rating to benchmark status. We couldn’t image not having Matt in our corner helping us to stay protected and organized as we grow. He is highly recommended by us!
We are a large Cash Crop company and Matt’s Annual review process along with his organization for our property and equipment, has made it very easy to review everything we insure. Being in the farming industry we don’t have time to worry about coverages and Matt takes that worry away from us. Each year he educates us on new coverages and risks within our business and at the same time provides a competitive price. We encourage other farmers to let Matt help them!
We were not happy with our current insurance provider and Nicol Insurance made it easy for us to transfer all of our policies. They reviewed our coverages, made recommendations and explained in layman terms the coverage details. The broker was very efficient and knowledgeable and we found the whole customer experience professional.
It is without hesitation that we provide a testimonial for Nicol Insurance Inc. They quoted our automobile, homeowners and life insurances, and of course we were skeptical that they could do any better than our current provider. And then they surpassed our expectations and previous quote! They provided us with a very detailed quote and options to fit our specific needs, and wants when it comes to insurance. Jaclyn is a terrific broker who always kept us organized of what actions needed to be taken care of, and the steps we needed to continue in the switchover process. She was very mindful of customer satisfaction and even came to our home to process some of the paperwork. They are also an organization that gives back to their community, a trait we find highly commendable. We would highly recommend the professionalism of Nicol Insurance Inc.!
We could not be more thankful and confident in our insurance through Nicol. After going through a major flood claim we were more than pleased with the service and compassion that was shown during a very difficult time. We highly recommend Nicol to protect your family.
I was pleased with the in-depth review of coverages when I recently set up a new commercial car insurance policy with Nicol Insurance. I was also happy with the motivated attitude of my broker in setting up the policy in a timely manner. My broker was also very good at communicating with me during the application process. I feel more comfortable that I am properly covered now.